Data Security

Timy is the best way to send scheduled messages in Slack. More than 3000 workspaces all around the world are already using timy to send daily messages and they are counting on our best in class security. We value your privacy as our highest priority and following measurements are taken to protect your data in best possible way.

SSL and Encryption

All communication to/from timy is transmitted over HTTPS, and any data stored is encrypted at rest.

Cloud Hosting

Timy and his associated resources are hosted with trusted providers including Google Cloud and Amazon Web Services (AWS). They’re among the top hosting providers in the world - used by companies like Atlassian, Pinterest, Airbnb and of course, Slack.

Your Data

All messages you enter into timy remains yours, and we are committed to ensure that your data is kept safe and confidential. We do not copy or clone your documents in any way. Timy does store only the mandatory data on our servers since he needs to schedule your messages. All your messages are encrypted using AES-256-GCM with a user specific key to add an extra layer of security. Once messages are delivered or canceled all the message data is deleted from the servers permanently and no one cannot recover them. Timy only store the mandatory data fields including your email, slack workspace ID, slack user ID and workspace name. Only these user sensitive data are stored within our databases. All the other data you see anywhere in the platform are fetched on the fly using Slack APIs and we do not store them anywhere in our servers to ensure your data privacy.

Data Access

No machines can access the timy database except our own server and the dashboard server. The database is restricted by IP address to those servers only, making any outside attack next to impossible without gaining access to the servers first. Internally, only the timy engineers have access to these machines in the cloud, and each engineer’s account is protected with strict internal protocol, including 2-Factor Authentication.

What happens if timy shuts down?

Timy and his team have the full intention to be around for the long haul. However, if he were to retire, his humans would give plenty of notice to all users, and provide an easy way to download all of your data in an open and widely supported format if there is any.

Contacting us

The timy team takes data security seriously. If you have any further questions or concerns about timy's security, don't hesitate to reach out to support@serandibsoft.com